Request advice

Request Advice:

Do you have a question about general online banking safety that you would like us to respond to?
If so please email us at advice@banksafeonline.org.uk. We will aim to get back to you within a day or so.

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Report a phishing email/scam to Action Fraud:

Bank Safe Online recommend that if you have received a phishing or scam email, either from a bank, or unknown company that you provide the details of the email to Action Fraud, the UK's national fraud and internet crime reporting centre. 

To report a scam please click here: Action Fraud

actionfraud 

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Report a phishing email to your bank:

If the scam email mentions a bank you may feel that you want to notify them directly. As well as Action Fraud, you can notify the bank (whether you bank with them or not) through their phishing reporting email address, these are listed below:

internetsecurity@barclays.co.uk

emailscams@lloydsbank.co.uk

security@halifax.co.uk

phishing@hsbc.com

phishing@rbs.co.uk

phishing@natwest.com

Ihaveseenascam@co-operativebank.co.uk

ive_seen_a_scam@smile.co.uk

ive_seen_a_scam@smile.co.uk

internetsecurity@barclays.co.uk

phishing@nationwide.co.uk

phishing@santander.co.uk

phishing@tescobank.com

phishing@rbs.co.uk

phishing@natwest.com

phishing@ulsterbank.com

phishing@firstactive.ie

firstactivephishing@rbs.co.uk

phishingIOMBank@rbs.co.uk

phishing@coutts.com

phishing.churchill@rbs.co.uk

phishing.directline@directline.com

emailscams@lloydstsb.co.uk

esecurity@halifax.co.uk

security@bankofscotland.co.uk

ukecrime@capitalone.com

reportphishing-yb@ybonline.co.uk

reportphishing-cb@cbonline.co.uk