Bank Safe Online

Report a Scam

THANK YOU!

In 2008 we received over 75,000 emails from members of the public, and we receive hundreds more every day. We use all this information to quickly spot new scams and take down fraudulent web sites and email addresses so as to protect bank customers. The data that you send us is also highly valuable in tracking down the perpetrators of these crimes.

Please help us to track down phishing, trojan and money mule recruitment emails by sending your suspect email to us.

You can do this by either:

1. Forwarding your suspect email
   Open the suspect email, click the forward button, and send it to the following email address:
   
   
2. Attaching the suspect email to a new email
   Create a new email in your PC or Mac based email software, and drag and drop the suspect email from your inbox into the body section of the new email.
   
   Please note that this method will not work for web based email services e.g. Hotmail, Yahoo! Mail etc.

What do we do with your emails?

Please note that due to the high numbers of reports we receive we will not be able to respond to your email.

All emails reported to us will be processed by automated systems that analyse the contents for new incidents. The results are then used by our global network of anti-phishing partners to protect Internet users by:

• Identifying and shutting down web sites, domain names and email addresses used by fraudsters
• Improving user protection systems like anti-phishing toolbars and anti-spyware products
• Improving anti-spam filters so that fewer spam emails get through

If you require a response from us then we have a separate email address that you can use here: request advice email .

Thank you for your support.